Looking after the wellbeing of Claygate since 1997
5-6 Sydney Terrace, The Green, Claygate, KT10 0JJ
Looking after the wellbeing of Claygate since 1997
5-6 Sydney Terrace, The Green, Claygate, KT10 0JJ

The Corona Virus and your visit to us

As our clinic is lucky enough to have many clients visiting us each week, you may want to make sure you are aware of all of the information about the Corona Virus.

Firstly, please visit the NHS site to check you have the latest information: https://www.nhs.uk/conditions/coronavirus-covid-19/

Secondly if you have travelled recently to affected areas or have symptoms that may relate to the Corona Virus or indeed any infectious cough, cold, or ‘flu symptoms we kindly ask you to cancel your appointment and speak to NHS 111 straight away. We will not charge you to cancel your appointment for this reason -our priority is to keep our clients, therapists and support staff healthy.

At the clinic we are working hard to ensure the environment does not allow the spreading of the virus by:

Asking all therapists and support staff to wash their hands before and after seeng every client for at least 20 seconds using soap. We provide handwashing facilities in each physical therapy treatment room, as well as both bathrooms and kitchen.

We are also asking our therapists and support staff to self-isolate if they have any symptoms related to the Corona Virus and for them to contact any clients that they had contact with during their ‘contagious’ stage.

We are also undergoing a daily cleaning with bleach/sanitiser of all areas and surfaces that clients, therapists and support staff come into contact with. For example door handles, desk surfaces, chair arms, bathrooms, treatment beds. We also provide hand sanitiser at the reception desk for all clients to use.

If you do find that you are affected by the virus and you had visited the clinic whilst you were in the ‘contagious’ phase – please call reception on 01372 464659 and notify us so that we can make sure we take appropriate measures.

We wish you all good health during this difficult crisis

About the Author Helen Amembal

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